1. How does it work?
    The Borough Box is a curated monthly wine subscription service focussing on organic/biodynamic farming and minimal intervention winemaking from small producers from around the world. The Borough Box includes 6 wines delivered every month to your door.

  2. What's in the box?
    The Borough Box sources organic and biodynamic and natural wines from Australia and around the world, with a focus on small-batch viticulturists. Wines are made with minimal intervention, in both the vineyard and the winery, and are at the forefront of exciting natural wine drinking. In each box you’ll usually find one or two white wines, one maceration (skin contact / amber), one rosé, a couple of reds and perhaps a sparkling — though the exact makeup will vary with availability.

  3. How much does it cost?
    $180 per month

  4. When will I get my Borough Box?
    Wines will be sent on the first week of every month.

  5. Can I opt out?
    Absolutely, you're welcome to cancel your subscription anytime. Just email us at info@theboroughbox.com.au and we will cancel your account right away.

  6. Can I choose what's in the box?
    In the spirit of getting to you the best value out of the wines customised boxes aren't possible, however each box will have a balanced offering between sparkling, white, rosé, maceration and red wines.

  7. Is there a shipping charge?
    Shipping is free of charge.

  8. My box arrived damaged or was not delivered to me, what do I do?
    Please email us at info@theboroughbox.com.au and we will send you a replacement box right away. Good drinking need not take a backseat to delivery mishaps. 

  9. When are payments processed?
    Recurring payments are made a few days before each monthly delivery is dispatched (which happens on the first week of every month).

  10. How do I manage my account, update my delivery address or change my personal details?
    For account management simply login into your account on the login page and make any changes from there. 

  11. I've lost my password, what do I do?
    Not to worry, happens to the best of us. Send us an email at info@theboroughbox.com.au and we'll get you a new one.

  12. How do I get in touch?
    For questions, queries or anything at all we're always available at info@theboroughbox.com.au